Frequently asked questions

WHERE OUR MEEZU LEATHER PRODUCTS ARE MANUFACTURED?

All our products are designed by the best Italian designers and meticulously crafted by the highly skilled Indian craftsmen known for their craftsmanship, with full-grain leather.

WHAT TYPE OF LATHER DO YOU USE?

Meezu leather is made from the full grain of rawhide which unlike genuine leather is of the best quality and the most durable leather out there. Introducing Antimicrobial leather, We are at the forefront of driving innovation in leather industry solving problems that people face while using leather products.

WHAT ARE YOUR SHIPPING CHARGES?

As an introductory offer our shipping is free for a limited time only. More reasons to grab one for yourself while the offer lasts.

HOW DO I KNOW THAT MY ORDER HAS SHIPPED?

We strive to pack and ship the orders on the same business day. You will get a shipping confirmation with a tracking link once we ship your purchase, you can also check the status of your order from Orders in your account on our website.

HOW DO I ORDER MEEZU PRODUCTS?

You can order Meezu products from our website. Our products are also available on popular marketplaces like Amazon with worldwide shipping.

IS INTERNATIONAL SHIPPING AVAILABLE?

Yes, due to overwhelming demand we have made our leather products available to order worldwide with free shipping for a limited time only.

WHAT IF I WANT TO RETURN MY ITEM AND EXCHANGE IT?

Our products are manufactured from full grain leather by highly skilled craftsmen and go through rigorous quality checks but for any reason if you would like to return your Meezu Leather purchase, you can request return/exchange within 15 days from the day your order is delivered to you.

IS ORDERING THROUGH YOUR ONLINE STORE SECURE?

Yes, We use Secure Socket Layer (SSL) encryption for every order placed through our website and your credit card information is never stored on our database hence completely safe.

WHAT IS ANTI-BACTERIAL LEATHER?

Anti-bacterial leather is resilient towards the infection-causing microbes. The user can use Meezu's specially designed antibacterial leather products without worrying over getting any allergy or mould infection generally associated with leather products.

HOW DO I CARE FOR MY MEEZU LEATHER ITEMS?

Our leather is designed to be used without worry, your Meezu purchase will age beautifully developing the most loved patina with daily use, requiring least care. We also offer Free repairs under 1 year warranty (In case of any accidental damage while use) ) and lifetime service thereafter (at a nominal cost).

WHY DOES MEEZU USE FULL-GRAIN LEATHER & NOT GENUINE LEATHER?

Meezu leather is made from the full grain of rawhide called full grain leather which unlike genuine leather is of the best quality and most durable leather out there.

IS THE PACKAGING SUITABLE FOR GIFTING?

Certainly! All our products are hand packed and ribboned in a gift bag to be delivered . Many of our customers choose our products for gifting , that’s why we package our products in beautiful gift ready packaging.

DOES MEEZU TAKE CUSTOMIZED CORPORATE GIFTING ORDERS?

Yes, we take customized corporate gifting orders. The minimum number of orders is 50 units. Be assured to receive your orders in beautifully packed gift boxes for gifting.

ARE THE MEEZU LEATHER PRODUCTS SUSTAINABLE & ENVIRONMENT-FRIENDLY?

Yes, Meezu leather products are sustainable and eco-friendly. Our products are made to last and are biodegradable .